The Single Source Solution Provider

for All of Your Cloud and Security Needs

Comprehensive Cloud Services

and Security Solutions

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Let us help you with your cloud strategy.

Instant Info Systems offers a wide range of cloud computing and communications solutions from the industry’s leading providers.

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Why Work with Instant InfoSystems?

Instant InfoSystems is one of the world’s most experienced value-added providers of cloud-based solutions for voice, fax, and data. For more than 25 years, we have solved complex challenges for Fortune 1000 customers in nearly every industry, helping organizations manage their critical documents, communications, and infrastructures more efficiently, intelligently, and securely. Today, Instant InfoSystems enjoys strategic relationships with the industry’s leading developers of UCaaS, CCaaS, SD-WAN, and fax technologies and provides a full spectrum of professional services, consultative guidance, and world-class technical support.

At Instant InfoSystems, we help our customers leverage the power of the cloud to improve all areas of their business: document transmission, network efficiency, communications, and the customer experience.

Over 25 years of technology expertise.

Fully vetted, best-of-breed solutions.

World-class services and support.

3 simple reasons to choose Instant InfoSystems

Instant InfoSystems provides customers with access to an extensive range of carrier andcloud services through a carefully selected portfolio of trusted Supplier Partners. Ourcustomers have access to the following technology services, among others:

Products

Key Security Services

A Single Source Solution Provider For All Your Security Needs


Comprehensive security solutions are more than having a firewall in place and a locked front door. The heartbeat of your business is your customer data and financial exposure, and every day we see front-page headlines for data breaches, even at Fortune 500 enterprises. Small businesses are attacked daily as well, and often the damages are so devastating that they never recover, both in terms of financial losses and reputation.


We recognize that security is also more than technology... it is about the technical solutions, processes to evaluate and react to potential threats, vulnerabilities, and impacts, plus user training and education..

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Penetration Testing & Environment Audits

Full Security Operations Center (SOC) as a Service

Physical security protection (IP cameras / door entry / video)

Web and Application Firewall Management

DDoS Mitigation

SIEM Platforms & Reporting & Monitoring

Virus, Malware, Spyware, Email Scanning

Compliance Attestations

IDS/IPS Management

Endpoint & Device Security Management

Virtual CISO

Disaster Recovery and Backups

Data Loss Prevention (DLP)

East/West Traffic Monitoring & Breach ProtectionBehavioral Management / Staff Training & Awareness

Professional Services Security Consulting

LAYERS OF SECURITY

Cybersecurity and physicalsecurity is not just abouttechnology. While technologyplays a substantial role, alone it isnot enough to protect you frommodern vector attacks.


Instant InfoSystems follows theISO 27001 standard thatrecommends everycomprehensive security solutionaddress all areas of informationsecurity risk including people,process & technology.


By following this standard, we areconfident we can help protect yourmission-critical assets, and bringthe solutions required to protect,monitor, and respond to attacksfrom all vectors – protecting morethan just your data and yournetwork, but also your brandand reputation.

CCaaS

Contact Center as a Service (CCaaS) solutions strengthen customer loyalty by dramatically improving the overall call center experience. With the right Contact Center solution, leveraging Omnichannel Routing, customers can contact your company using the communication channel of their choice, while giving agents ready access to the data needed to solve problems quickly and efficiently.


Benefits of CCaaS:


On average, agents comprise more than two-thirds of the cost of contact centers and are the face of your company for your customers. Investing in their performance improves overall agent satisfaction, reduces churn, and ultimately helps you build better customer relationships. Plus, CCaaS solutions allow you to easily scale your staffing up or down as needed. Agents can work from nearly anywhere even if disaster strikes your headquarters, while automatic fail over capabilities allow you to continue running should your primary data center go down.

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Instantly adjust to seasonal, market, or business objective changes.

Avoid productivity disruptions due to natural disasters or other catastrophes and continue with minimal downtime.

CCaaS solutions have built-in redundancy, security, and advanced technology which most organizations could not afford in their own facility.

CCaaS solutions have built-in redundancy, security, and advanced technology which most organizations could not afford in their own facility.

Gain instant access to real-time data to make intelligent decisions about your business.

Benefits of CCaaS

On average, agents comprise more than two-thirds of the cost of contact centers and are the face of your company for your customers. Investing in their performance improves overall agent satisfaction, reduces churn, and ultimately helps you build better customer relationships. Plus, CCaaS solutions allow you to easily scale your staffing up or down as needed. Agents can work from nearly anywhere even if disaster strikes your headquarters, while automatic fail over capabilities allow you to continue running should your primary data center go down.

Freedom of Flexibility and Scalability.

Business Continuity and Disaster Recovery.

Advanced and Secure Infrastructure.

Business Agility.

Advanced Reporting and Analytics.

Instantly adjust to seasonal, market, or business objective changes.

Avoid productivity disruptions due to natural disasters or other catastrophes and continue with minimal downtime.

CCaaS solutions have built-in redundancy, security, and advanced technology which most organizations could not afford in their own facility.

Respond instantly and seamlessly to unforeseen changes in the business, market, or environment.

Gain instant access to real-time data to make intelligent decisions about your business.

Cloud Fax

Thinking of moving your fax environment to the cloud?


Many companies are using fax servers which were installed 20+ years ago. These solutions require a high degree of administration and hardware/software maintenance, plus the long-distance cost of sending and receiving faxes over traditional phone lines. Cloud faxing eliminates these problems and improves the security, reliability, and scalability of fax transmissions.


Why IIS for Fax Solutions?

LEARN MORE ABOUT CLOUD FAXING

Instant InfoSystems is one of the only independent Fax Solution Providers in North America. As a vendor-neutral partner, we have access to the widest range of products and solutions on the market, and can recommend, install, and support the product that is right for you.

For over 25 years, IIS has been helping customers solve critical business challenges with fax solutions ranging from on-premise fax servers, production fax applications, enterprise fax integrations and cloud/hybrid faxing. No one knows more about fax than Instant InfoSystems.

The IIS Technical Services team brings an average of 15+ years experience with the industry’s leading fax solutions and our Technical Support help desk boasts an average hold time of under two minutes. IIS has the experience and knowledge to get your important questions answered and your technical challenges solved. Fast.

Why IIS for Fax Solutions?

Independence

Instant InfoSystems is one of the only independent Fax Solution Providers in North America. As a vendor-neutral partner, we have access to the widest range of products and solutions on the market, and can recommend, install, and support the product that is right for you.

Experience

Support

For over 25 years, IIS has been helping customers solve critical business challenges with fax solutions ranging from on-premise fax servers, production fax applications, enterprise fax integrations and cloud/hybrid faxing. No one knows more about fax than Instant InfoSystems.

The IIS Technical Services team brings an average of 15+ years experience with the industry’s leading fax solutions and our Technical Support help desk boasts an average hold time of under two minutes. IIS has the experience and knowledge to get your important questions answered and your technical challenges solved. Fast.

What’s More Important Than Happy Customers?

Get in touch with us today to know more about our solutions